SyncEx Medical Case Study

Healthcare Industry Case Study: Portal implementation solution using IBM portal software.

Industry :

Solution :

Service :

YASH Business Partner :

Healthcare

E-business infrastructure, Small & Medium Business

Portal Implementation

IBM Corporation

Business

Our client is the leading health insurer in Southeastern Pennsylvania. Nationwide, our client and its affiliates provide coverage to million people. For past many years, this company has offered quality health care products and services tailored to meet the changing needs of members, employers, groups and providers.

Challenge

YASH client wanted to increase the market share, improve efficiency and expand their offerings on a national level for its enterprise business in health care industry. A step towards consolidating the numerous sources of information needed on regular basis set our client on a course towards integrated, collaborative and personalized online work environments. Such a commitment to cut down on cost while providing information portal to minimize search time as the gathering of information is always a critical task for healthcare enterprises.

Solution

YASH implemented portal solution to this client keeping diversified community interactions like individual members, corporate employers, and enterprise health care service providers.

Online portal that can be accessed from any networked system or securely through the internet, enabling member users to look for a service provider in their region, search for HIPPA and other government health care rules and regulations, corporate users to search and manage service providers, publish there documents, manage transactions and to service providers manage their large networks with latest and updated information set and search on it. Including a secure portal solution to access all transactions for service providers.

Benefits

Payback of investment costs in 6-9 months, based on each of diversified communities using the portal each day to save hundreds of minutes per day, totaling huge annual savings. Enhanced productivity and streamlined information-gathering processes for all type of users. YASH achieved the mission in 1.5 quarter with a development effort reuse up to 70-80%.

Extra Milestone

We have gone the extra mile to enrich the user/ group profile by facilitating them with personalized content management. YASH provided set of portlets to manage groups like healthcare coverage, manage providers, search provider, view claims and so on.

Tools & Technologies

IBM WebSphere Portal DB2 Database Windows 2000 server IBM Directory Server IBM WebSphere Portal Document Manager Personalization Navigator Personalization Editor Portal Search

YASH Products and Services Used

JSR-168 Portlets Catalog: "You Name it & We Have it!"

JSR-168 Portlets Catalog: "You Name it & We Have it!"

Portal Implementation service: E-business infrastructure E-business infrastructure

Knowledge Share:

Healthcare Portal with portal implementation using IBM partner portal software portalization allows the business and members to operate efficiently by letting people access information, collaborate and communicate across disparate systems in real time via webbrowser 24/7.

Result

Successful implementation of the Group Calendaring on enterprise portal managing scheduling of commands spread across the globe. They are able to successfully integrate and hence collaborate within the environment in order to resolve scheduling management issue. With GAL support, they are now managing frequent mail collaborations using enterprise portal.

Benefits

Helped in easy adoption of enterprise portal Single view to the client calendar Better event management without any conflicts Create cognizant workforce by making information easily accessible Keeps the workforce updated with in time alerts

Extra Milestone

Along with global scheduling management, client could develop event management portal solution using SyncEx Connector API. They are now able to maintain Personal Information Management (PIM) System using contact functionality. YASH extended the API for mail collaboration to share global address list (GAL) for reaching to various units from any location.

YASH product and services used

SyncEx connector API for Microsoft Exchange Collaboration Server Java API development for collaboration server like Microsoft Exchange

Knowledge Share

Getting personalized information for members, employers and service providers. Provide secure real time transactions to providers. Document management system with full version control support to keep the document repository updated with policies, guidelines, publications, forms and reports. Enterprise search functionality to find the right information quickly and easily at one place. Fully customizable dashboard for end-users so that they can see the content of their special interest. For secure real-time transactions we have configured WebSphere Portal over SSL. We have used campaigns and personalization rules to serve the personalized content to respective set of users. WebSphere portal's out-of-box document management portlet is used to manage the documents. Integrated portal RBAC (Role Based Access Control) system helped us assigning the access rights to portal resources. WebSphere portal enterprise search implementation enabled the portal users to search the contents, documents and essential information quickly and easily. Portal customization feature facilitate the users to set their preferences and display content of greater interest to them.

For more information

Write us to know more about: Healthcare Industry Portals, IBM WebSphere Portal Solution Development, Content Management, Document Management, Secure Portal Solutions or call us at 1.877.257.1343 (Toll Free).

YASH Enterprise Portal Solutions
YASH Consulting Services