Portal Implementation and Middleware Support Service

Portals are standard way to present enterprise applications and contents to various groups of users including employees, business partners and customers. Portals provide value to organization and employees through the use of out of the box features like Single Sign On, Personalization, Customization, and Role Based Access Control.

Portals implementation in an organization requires substantial investment, though the rewards are also considerable. To get the best ROI it is important to manage the Portal infrastructure efficiently. When you implement your portal you would need to perform two kinds of tasks.

Setting up the Portal Server and Infrastructure Post Implementation Activities.

SyncEx's Portal Implementation and Middleware Service offer solutions in both the cases.

Portal Implementation - Setting up the Portal Server & Infrastructure

Portal Implementation service includes helping in selecting the right product, installation, configuration are performed. The range of service may include end to end solution starting from analyzing the portal needs of your organization to installation and configuring the portal server with back end systems. Required configuration for optimization is done, making sure that portals' out of the box features are utilized as per your requirements. When you choose SyncEx as the portal implementation partner, you do not have to bother about your Portal, and only need to think about the business applications to be hosted on the portal.

Benefits

Ensures the appropriate product is used which fits your needs.

Your portal is configured properly so that you can use your portal optimally.

Minimum troubleshooting is required thereby saving money.

Middleware Support - Post Implementation Activities

Once the portal implementation is complete and users start using the portal it is important to manage your portal infrastructure properly so that there is minimum downtime and user experience is good. SyncEx's Middleware Support helps clients to outsource their day to day portal infrastructure management. The activities may involve backups, restores, upgrades, applying patches and fixes, troubleshooting. In case you are using IBM Websphere Portal server, we will also talk to IBM and raise PMRs on your behalf for relevant troubleshooting activities.

We offer flexible support structure like 8 x 5 or 24 x 7. You can also buy certain hours of support time. Contact us for more details.

Benefits

Cheaper maintenance.

Good user experience as the shutdowns will be minimal.

Applying the best practices in Portal infrastructure maintenance.

Our Experience

SyncEx Portal implementation team has worked on multiple portal implementation and infrastructure maintenance and also helped and guided clients in managing their portal infrastructure. When you use SyncEx's services for Portal Implementation, you get the benefit of our expertise and experience of thousands of person hours which ensures that the projects get executed smoothly and without any unexpected surprises.

SyncEx has currently multiple support agreements with clients which show the confidence our clients have on us.

Scope of Portal Implementation and Middleware Support Service

Installation & Configuration Migration and Upgrade of your Portal. Clustering / Load Balancing. Performance Tuning. Look & Feel: Themes and skins. Backup & Restore Administration, Support and troubleshooting for your existing Portal infrastructure.

Please call us today for more information.