JSR-168 portal application for Oracle, DB2, SQL Server integration with WebSphere, WebLogic, eXo, Sun Java System portals for managing issues, tracking defects and bugs in your enterprise applications. Featured with eDashboard, mail collaboration, bug reporting (Hibernate) for high ROI and Low TCO.

It can also be used as a helpdesk customer support, trouble ticketing or email management system to collect and manage customer feedbacks, incidents, requests and issues.

SyncEx Trax provides a cost-effective enterprise-grade solution to increase teamwork efficiency. SyncEx Trax is JSR-168 compliant portal application that has specific features like-

	Project Task Management - Administrators can add projects, delete project, upload project related document and can assign users to the project. Users can also be assigned various roles in the project. Changes to project are maintained in the project history.
	User Management - Existing portal users can be added to the list of SyncEx Trax user. Users who are no longer required in the SyncEx Trax can be removed. Users can be searched on various criteria.
	Email Notification as Collaboration - You can send project notifications and task notifications through email to stakeholders.
	Audit Trail - Changes to important fields in a task are recorded and can be viewed.
	Stakeholder Support - Your customers and partners can submit task directly via the Web, check on the status and collaborate with you.
	Easy and intuitive search facility - Users can search a particular task in the project based on a criteria or a keyword.
	File and URL Attachments - Files (Screen shots, documents) related to a problem can be attached, deleted and viewed.
	Flexible and Powerful User Access Control - Users are able to access the application after authentication by the portal server. Based on the roles defined for a project users are authorized to perform activities. User roles can be changed anytime. User can be assigned different roles in different projects and as per this, the rights would differ in different projects.
	Customizable look and feel - User can customize the look and feel of the desktop through the Edit Configuration.
	Configurable User Dashboard - Dashboard provides facility to view the projects and number tasks for the current user in all projects. User can configure the dashboard to include the desired projects.
	Group-wise Task Management - Groups can be created inside a project wherein similar types of tasks can be stored. Groups can also be deleted if they are of no use later. Tasks are added into a particular group directly or moved across the groups as per the requirement. Navigation between various groups of the project is available.
	Task Filtering and Sorting - Commonly required filters are provided on the task list screen to quickly view the tasks as per the criteria. Users can set the default filter required by them through Edit Configuration. Tasks can be sorted on ascending or descending order on the important columns.
	Pagination - Tasks are divided into various pages and users can move across various pages using pagination controls. Number of tasks to be displayed per page can be set by the user in the Edit Configuration.
	View Reports - Various informative reports are available to analyze a project. Reports can be viewed in either HTML or PDF formats.

Know more about SyncEx Trax -benefits.

See how can you make collaboration enable your J2EE applications and make J2EE integration with MS Exchange, Lotus Domino, Oracle, DB2, SQL Server using SyncEx.