Bug tracking, defect tracking, issue tracking, JSR 168 compliant set of portlets for Oracle, DB2, SQL Server integration with WebSphere, WebLogic, eXo, Sun Java System Portals. System for tracking bugs, defect, enhancements, task reported by users.

Highlights

	Deploy to JSR-168 compliant portal
	Customization and personalization of portlet
	Efficient user management
	Email collaboration for your communication
	Customizable dashboards and real-time statistics
	Enterprise permission and security - RBAC (Role based access control)

People from a broad base of industries including broadcasting, consulting, entertainment, financial, government, hardware, healthcare, manufacturing, pharmaceutical, retail, software, system integration, telecommunication, transportation and utility, always require a system that can mange their issues and their timely resolution. SyncEx Trax is a powerful, easy-to-use collaboration tool to help companies track business issues and quickly manage them through the resolution.

What you can manage?

	Bug tracking, defect tracking and issue tracking for quality assurance (QA) of your projects
	Task/ issue/ bug life cycle management in software, hardware and product development
	Change management and enhancement request management tasks tracing and resolution
	Task execution through pre-defined processes for process management
	Self-service customer support
	Help desk

What SyncEx Trax provides?

	Tracking -- Tracking reported bugs, defects, business issues, enhancement requests etcetera
	Workflow through messaging -- Routing and notification to get issues resolved
	Process enforcement -- Managing of issue resolutions through pre-defined process
	Status -- Up-to-the-minute project information and status to team members everywhere to make faster collaboration
	Communication -- Capturing discussions and sharing knowledge
	Accountability -- History and audit trail

Get a complete list of feature set of SyncEx Trax - JSR-168 portal solution to "manage your issues online".